Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device (like your computer or mobile phone) when you visit a website. They help websites remember who you are, what settings you prefer, and how you use the site.

Why We Use Cookies

At BoldTek CRM, we use cookies to:

• Help you stay logged in

• Remember your preferences (like language or layout)

• Understand how people use our website and CRM

• Improve performance and features

• Show relevant marketing messages — only if you give permission

Types of Cookies We Use

We use different kinds of cookies for different purposes:

• Essential cookies – These are needed for the website to work properly, such as login and security features.

• Preference cookies – These remember your settings like language or region.

• Analytics cookies – These help us understand how users interact with the website so we can make improvements.

• Marketing cookies – These are used to show you relevant ads and track marketing performance, but only with your consent.

• Third-party cookies – Some services we use (like Google Analytics or payment processors) may set their own cookies.

Your Choices

You are in control of your cookie preferences:

• You can accept, reject, or customize which cookies you allow when you first visit the site.

• You can change your choices anytime by visiting “Cookie Settings” in the footer or within your CRM settings.

• You can also manage or delete cookies from your browser settings. Please note that disabling cookies may affect how the website works.

How We Keep Your Data Safe

We handle cookie data carefully and in compliance with data protection laws. We do not use cookies to collect sensitive personal data without your permission, and we never sell cookie data to third parties.

Third-Party Cookies

We may use services like:

• Google Analytics (for website insights)

• Meta/Facebook (for marketing)

• Razorpay (for payments)

These tools may use their own cookies. You can view their privacy and cookie policies on their websites.

Cookie Duration

Some cookies only last while your browser is open (session cookies). Others remain for a set time unless you delete them (persistent cookies). We automatically remove or renew cookies after 12 months unless you re-consent.

Updates to This Policy

We may update this Cookies Policy from time to time. If the changes are significant, we will inform you through our website or CRM application.

Contact

For questions regarding this policy, please contact: crm@boldtek.com