{"id":1053,"date":"2025-07-11T11:11:25","date_gmt":"2025-07-11T11:11:25","guid":{"rendered":"https:\/\/crm.boldtek.com\/?page_id=1053"},"modified":"2025-07-15T05:05:18","modified_gmt":"2025-07-15T05:05:18","slug":"ipr-complaints-policy","status":"publish","type":"page","link":"https:\/\/crm.boldtek.com\/zh\/ipr-complaints-policy\/","title":{"rendered":"IPR Complaints Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1053\" class=\"elementor elementor-1053\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bd01ad7 elementor-section-boxed elementor-section-height-default elementor-section-height-default e-parent\" data-id=\"2bd01ad7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79e9225a lakit-col-width-auto-no\" data-id=\"79e9225a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e57e10c elementor-widget elementor-widget-heading\" data-id=\"3e57e10c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">IPR Complaints Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-162e23a e-flex e-con-boxed lakit-col-width-auto-no e-container e-root-container elementor-top-section e-con e-parent\" data-id=\"162e23a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d60bc5d elementor-widget elementor-widget-text-editor\" data-id=\"d60bc5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h6 data-renderer-start-pos=\"1\">Last Updated On: 10 July 2025<\/h6><h5 id=\"Introduction\" data-renderer-start-pos=\"20\">Introduction<\/h5><p data-renderer-start-pos=\"34\">At BoldTek CRM, we respect the intellectual property rights of others and expect our users and partners to do the same. This policy outlines how rights holders can report content they believe infringes their copyright, trademark, or other IP rights, and how we handle such complaints.<\/p><h5 id=\"What-Are-Intellectual-Property-Rights?\" data-renderer-start-pos=\"321\">What Are Intellectual Property Rights?<\/h5><p data-renderer-start-pos=\"361\">Intellectual Property Rights (IPR) include legal protections for:<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"430\">Copyrights (e.g., text, images, software code, designs)<\/p><\/li><li><p data-renderer-start-pos=\"489\">Trademarks (e.g., brand names, logos, slogans)<\/p><\/li><li><p data-renderer-start-pos=\"539\">Patents and trade secrets (if applicable)<\/p><\/li><\/ul><p data-renderer-start-pos=\"584\">You may submit a complaint if someone has used your protected work without permission on BoldTek CRM\u2019s platform, templates, shared content, marketing materials, or user-generated content.<\/p><h5 id=\"How-to-Submit-an-IPR-Complaint\" data-renderer-start-pos=\"773\">How to Submit an IPR Complaint<\/h5><p data-renderer-start-pos=\"805\">To submit a valid IPR complaint, email us at:<br \/><a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"mailto:crm@boldtek.com\" href=\"mailto:crm@boldtek.com\" data-renderer-mark=\"true\">crm@boldtek.com<\/a><\/p><p data-renderer-start-pos=\"870\">Please include:<\/p><ol class=\"ak-ol\" start=\"1\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"889\">Your full name and contact details<\/p><\/li><li><p data-renderer-start-pos=\"927\">Your role (owner, agent, attorney, etc.)<\/p><\/li><li><p data-renderer-start-pos=\"971\">Detailed description of the material you claim is infringing<\/p><\/li><li><p data-renderer-start-pos=\"1035\">Exact location (URL, screenshot, or user ID) where the content appears<\/p><\/li><li><p data-renderer-start-pos=\"1109\">Proof of ownership (registration certificate, publication details, etc.)<\/p><\/li><li><p data-renderer-start-pos=\"1185\">A statement:<\/p><p data-renderer-start-pos=\"1199\">&#8220;I have a good faith belief that the use of the material described above is not authorized by the IPR owner, its agent, or the law.&#8221;<\/p><\/li><li><p data-renderer-start-pos=\"1335\">A statement:<\/p><p data-renderer-start-pos=\"1349\">&#8220;The information in this complaint is accurate, and I declare under penalty of perjury that I am the owner or authorized to act on behalf of the IPR owner.&#8221;<\/p><\/li><li><p data-renderer-start-pos=\"1509\">Your signature (digital or typed is acceptable)<\/p><\/li><\/ol><p data-renderer-start-pos=\"1560\">Incomplete complaints may be delayed or rejected.<\/p><h5 id=\"What-We-Do-After-Receiving-a-Complaint\" data-renderer-start-pos=\"1611\">What We Do After Receiving a Complaint<\/h5><p data-renderer-start-pos=\"1651\">Once a valid IPR complaint is received:<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1694\">We will acknowledge your complaint within 72 hours<\/p><\/li><li><p data-renderer-start-pos=\"1748\">We may temporarily remove or restrict access to the disputed content<\/p><\/li><li><p data-renderer-start-pos=\"1820\">We may notify the user or entity who uploaded the content<\/p><\/li><li><p data-renderer-start-pos=\"1881\">We may request further proof from both parties before making a decision<\/p><\/li><li><p data-renderer-start-pos=\"1956\">If applicable, we may permanently remove the infringing content or restrict access to the responsible user<\/p><\/li><\/ul><p data-renderer-start-pos=\"2066\">In clear cases of willful infringement, we may also:<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2122\">Suspend or terminate offending accounts<\/p><\/li><li><p data-renderer-start-pos=\"2165\">Block repeat offenders<\/p><\/li><li><p data-renderer-start-pos=\"2191\">Escalate serious violations to legal authorities<\/p><\/li><\/ul><h5 id=\"Counter-Notification-(for-Disputed-Complaints)\" data-renderer-start-pos=\"2243\">Counter-Notification (for Disputed Complaints)<\/h5><p data-renderer-start-pos=\"2291\">If a user believes a takedown request was incorrect or unfair, they may send a counter-notification to: <a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"mailto:crm@boldtek.com\" href=\"mailto:crm@boldtek.com\" data-renderer-mark=\"true\"><strong data-renderer-mark=\"true\">crm@boldtek.com<\/strong><\/a><\/p><p data-renderer-start-pos=\"2413\">It must include:<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2433\">Full name and contact details<\/p><\/li><li><p data-renderer-start-pos=\"2466\">Clear reference to the removed content<\/p><\/li><li><p data-renderer-start-pos=\"2508\">A statement:<\/p><p data-renderer-start-pos=\"2522\">&#8220;I declare under penalty of perjury that the material was removed by mistake or misidentification.&#8221;<\/p><\/li><li><p data-renderer-start-pos=\"2625\">Your consent to legal jurisdiction in your country and the complainant\u2019s country<\/p><\/li><li><p data-renderer-start-pos=\"2709\">Your signature<\/p><\/li><\/ul><p data-renderer-start-pos=\"2727\">We will review the counter-notice and, where appropriate, restore content after consulting both parties\u2014unless legal action is initiated.<\/p><h5 id=\"Repeat-Infringement\" data-renderer-start-pos=\"2866\">Repeat Infringement<\/h5><p data-renderer-start-pos=\"2887\">We operate a zero-tolerance policy for repeated infringement of intellectual property rights. Repeat violators may face:<\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"3011\">Account suspension or termination<\/p><\/li><li><p data-renderer-start-pos=\"3048\">Loss of access to CRM data or services<\/p><\/li><li><p data-renderer-start-pos=\"3090\">Legal notification depending on severity<\/p><\/li><\/ul><h5 id=\"Legal-Disclaimer\" data-renderer-start-pos=\"3134\">Legal Disclaimer<\/h5><p data-renderer-start-pos=\"3152\">This IPR Complaints Policy is not legal advice. For legal concerns or detailed IP law guidance, please consult your attorney. BoldTek CRM reserves the right to reject any complaint we believe is malicious, incomplete, or unsubstantiated.<\/p><h5 id=\"Contact\" data-renderer-start-pos=\"3391\">Contact<\/h5><p data-renderer-start-pos=\"3400\">For questions regarding this policy, please contact:\u00a0<a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" style=\"background-color: #ffffff;\" title=\"mailto:compliance@boldtekcrm.com\" href=\"mailto:compliance@boldtekcrm.com\" data-renderer-mark=\"true\">crm@boldtek.com<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>IPR Complaints Policy Last Updated On: 10 July 2025 Introduction At BoldTek CRM, we respect the intellectual property rights of others and expect our users and partners to do the same. This policy outlines how rights holders can report content they believe infringes their copyright, trademark, or other IP rights, and how we handle such [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1053","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/pages\/1053","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/comments?post=1053"}],"version-history":[{"count":19,"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/pages\/1053\/revisions"}],"predecessor-version":[{"id":1167,"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/pages\/1053\/revisions\/1167"}],"wp:attachment":[{"href":"https:\/\/crm.boldtek.com\/zh\/wp-json\/wp\/v2\/media?parent=1053"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}